Bright FACES was established to offer a multidisciplinary intervention that strives for excellence in service delivery. Our motto is for life and wellbeing. We endeavour to provide professional therapies that support families and individuals throughout their lifespan, while promoting a greater quality of life.
All programmes and techniques are based on latest research and empirical evidence that support ‘Best Practice’ interventions. Our programmes are distinct, as a multi-theoretical basis (i.e. educational, developmental and behavioural constructs) is implemented to target the core features of Autism Spectrum Disorder ASD. The programmes are delivered on an individual or small group basis (maximum of three children to one trained adult) depending on client needs.
Bright FACES is dedicated to work in partnership with families and their supportive networks by sharing their skills and expertise. The driving principle behind Bright FACES is to assist those on the Autism Spectrum to have access to individual and group programmes that will teach them to become independent, live confidently, be active members of their local community, and society in general. At Bright FACES, we believe that all people have a right to feel proud and confident in whom they are and live a dignified life.
Qualification(s): BSci(Psych), PGDip (Psych), MPsych (Ed & Dev)
Membership(s): AHPRA (endorsed supervisor; Ed & Dev Psych) MAPS, MCEDP
Number of years in the industry (or similar): Practicing Psychologist since 2004, Behavioural Therapist/Teacher’s Aide 1998-2003, Youth worker 1993-1997 (Studied Psychology from 1998-2008)
How would you describe what you do: As an Educational & Developmental Psychologist, I help people understand their intellectual and social-emotional abilities to get the most out of their learning across all aspects of their lifespan. Our centre mainly works with paediatrics and their families but on most occasions, we continue to see our clients even into their adult years, should they ever need to call upon us. The role of an Ed & Dev Psychologist is very systemic in their approach, as we don’t just deal with the individual in question; we also see how to support other contributing influences (e.g. parents, siblings, educational setting, workplace, etc.). Over the last few years, we have taken on psychology students on placement while they complete their Master’s level degree. I also supervise qualified psychologists wanting endorsement specialisation as an Ed & Dev Psychologist.
What do you like about what you do (include what you find rewarding): Seriously, apart from paperwork, what’s not to like? I adore being an Ed & Dev Psychologist and the whole gamut this role brings; from assessments to messy play. I love the process of investigating why a child behaves a certain way or is having difficulty with their learning and being able to explain that to parents and teachers. Using research knowledge to turn the difficult into practical solutions. Seeing the little steps of progress and celebrating milestones with parents and teachers. I’m in awe of how members of my team immediately come together to help a distressed child (especially behind the scenes), to see how best that child can be supported from their disciplinary perspectives. It’s pretty amazing how they analyse as they witness, a true strength of our clinic.
Tell us a story about how you got into the field (+ other relevant work experiences): In all honesty, I loathed high school and started my career with the Public Service after finishing Year 12. Soon after, I successfully applied for a Youth Worker position, which I did while we were raising our two young sons at the time. Our youngest son was a handful and an opportunity came where I could take a year off work to look after our boys. Staying at home dealing with a screaming child all day long was hard work. As we went from one doctor’s appointment to another, the question of Autism arose. It was very unknown back then (1997), especially within the public forum, myself included.
I am a proactive person so I wanted to find out more how to help my son and manage his behaviours. I applied for Uni, where at every opportunity my essays, research and theses were about Autism Spectrum Disorders (ASD). I was intrigued by this condition as a mother and as an early professional. Still while studying, I held positions with Department of Education as a teacher’s aide and as a Departmental Psychologist. I’ve also held a position at a private catholic all girls’ school where I was the sole psychologist for over 800 students.
I started my multidisciplinary practice, Bright FACES, in the western suburbs because there was a lack of services that specialised in ASD. I remember having to travel 45mins+ to therapy and doctor’s appointments and there were no Medicare rebates or funding support like DSS. It is good to see how the field of Autism and the government are evolving, by providing more support to the individual across the lifespan and not just targeting early intervention.
Common misconception about what you do: Without a doubt, when you tell people you’re a psychologist many reply, “So you can read my mind”. Unfortunately, we didn’t learn psychic abilities at Uni.
Any other information you would like us to know: Our two boys have grown up to be fine young men now both in their 20’s. Our eldest son is a teacher at a specialist school, which he loves, so I guess working with special needs has rubbed off. Our youngest son is no longer the handful he once was. He has developed to be quite an independent and happy young man, who constantly surprises us, and others who know him. He has always been my will to learn and share what I learn with others.
Finally, I’d like to say that working with families effected by ASD is indeed challenging but knowing that you’re contributing to the progress and are improving someone’s quality of life is far more rewarding.
Qualification(s): Bachelor of Sport and Recreation Management, Personal Trainer Cert 3 & 4, CrossFit Level 1 Coach, Certificate 4 Retail Management
Membership(s): Hawthorn Football Club
Number of years in the industry 9 years in the sport, recreation and fitness industry. 23 years in a management role.
How would you describe what you do: Business Manager. As the company’s Business Manager, I look after all business matters, such as the processing of DSS Funding, controlling and adhering to company budgets, assist in developing new business, managing accounts receivables, liaising with the Melton Shire and other relevant small businesses, assist medical receptionist with client service.
Sport, Recreation and Fitness Officer: In this role I’m responsible for programming exercise sessions for our primary aged children, adolescents and parents/groups which is run on a weekly basis.
What do you like about what you do? I really enjoy the variety of my role at Bright FACES, firstly because I’m not doing the same thing all the time. For instance I maybe processing DSS accounts or other administration task in the morning and then after lunch I’ll be focusing on a sports session plan and then delivering it to the groups later on in the afternoon. But what is really satisfying about my job is seeing our clients progress, not only in better quality of movement and an increase in fitness, but also the improvements in their social skills. I also like having the term breaks which gives me the chance to travel.
Tell us a story about how you got into the field: I pretty much got into the sport, recreation and fitness industry 8 years ago because I wanted a lifestyle change. Previous to that I had a middle management role for an oil company which was very stressful and quite bluntly hated and wanted to find a better work life balance. So in 2008 I quit my job cold turkey, without even telling my wife and pursued a career in Sports Recreation and Fitness. In 2008 I obtained my Cert 3 and 4 in Personal Training, and also enrolled to complete a Sport and Recreation Management Degree, which I completed in 2011. Whilst completing my degree I worked part time for Melton Waves and Genesis as a Personal Trainer. By the time I had finished my degree I was heavily entrenched in a career in Personal Training, to the point that I started a business partnership in which we had our own establishment, Melton Personal Training. After 18 months my passion for CrossFit lead me to run my own gym (CrossFit Melton). In 2104 I joined Bright FACES to assist with managing business matters once a week, and now I’m there pretty much full time.
Common misconception about what you do: I guess one of the many misconceptions about Personal Trainers is that they only cater for athletes. In my opinion a good Personal Trainer should be able to adapt to individuals fitness and healthy living goals and not a ‘one size fits all’ attitude. As we are individuals the advice given should be personalised too.
Any other information you would like us to know: I like riding my bike especially around Mt Macedon and Hepburn region. I worship the Mighty Hawks and the players (just visit my office). I love travelling. I love my Chockie Lab Busta Brown
Qualification(s): Master of Speech Pathology, the University of Melbourne; Postgraduate certificate in teaching; Bachelor of Arts in English Studies, the University of Macau
Membership(s): Certified Practising Speech Pathologist, member of Speech Pathology Australia
Number of years in the industry (or similar): 1 year as a speech pathologist, 7 years as a language teacher and tutor
How would you describe what you do: I diagnose and treat communication disorders, including difficulties with speaking, listening, understanding language, reading, writing, social skills, and stuttering. I work with children who have difficulty communicating because of developmental delays, learning disability, psychological and physical disability.
Tell us a story about how you got into the field (+ other relevant work experiences): I was teaching in a secondary school when I first knew about speech pathology. It was such a unique mix of the arts and science of communication that immediately sparked my interest. A few years down the track, I had the opportunity to do some further studies, so I decided to get into speech pathology.
What do you like about what you do (include what you find rewarding): I like being able to provide targeted and individualised help to clients or students. It’s rewarding to see children build relationship with others in their environment through effective communication.
Common misconception about what you do: Speech Pathologists only work with speech sounds like lisps.
Another information you would like us to know: I spell my name with one ‘c’ as in Portuguese.
Qualification(s): Bachelor of Health Sciences and Master of Occupational Therapy (La Trobe)
Membership(s): AHPRA, OT Australia
Number of years in the industry (or similar): 3 years
How would you describe what you do: As an Occupational Therapist, I assist children in increasing their independence and skills required to complete everyday tasks, including preparing for school. A family-centred approach is used to determine relevant OT goals with the child and caregiver(s), followed by provision of strategies to achieve these goals. This is done through the child’s main occupation; play.
Tell us a story about how you got into the field (+ other relevant work experiences): When I was younger, a number of relatives had been diagnosed with Autism Spectrum Disorder. Growing up, I had watched them develop and learn in different ways, which was always of interest to me. It was clear that the diagnosis and behaviours presented by my relatives had presented as challenging for their caregivers, therefore I chose to pursue this career in order to determine ways to assist them and similar families to achieve their goals. Since then, I have worked in a number of settings and enhanced my understanding of Occupational Therapy in different environments.
What do you like about what you: Occupational Therapy allows a great variety of goals to be worked on in an enormous amount of ways. Observing progress in people, and the joy it brings to them and their loved ones is greatly rewarding. One of the greatest things about OT is that each therapy plan is individualised, and therefore goals can be achieved through participation of activities of interest.
Common misconception about what you do: Occupational Therapy is often unfamiliar to many people, therefore it is thought to be ‘Occupational Health and Safety’ or similar to Physiotherapy. Although OT encompasses a range of activities which may be similar to other professions, it is provided to individuals to assist with activities of daily living. Occupational Therapy with children is completed through play, as many skills are developed within this occupation.
Any other information you would like us to know: Professionally, I enjoy learning about the sensory needs of many children through sensory assessments, along with the preparation of partaking in school learning. This may be through assistance of handwriting, fine/gross motor skills and many other areas which require further development. I also enjoy being able to partake in activities with the children in order to increase their social skills and learning through modelling.
Qualification(s): Master of Speech Pathology (University of Melbourne), Bachelor of Art in Applied English.
Membership(s): Speech Pathology Australia
Number of years in the industry (or similar): I graduated in 2018 with 2 years of placement experience in paediatric and adult settings.
How would you describe what you do: I provide assessment and therapy for children who have difficulty in speaking, communicating with others, and understanding what other people say. I also educate and empower the parents of the children I work with so that they know how to help their children to develop different skills.
Tell us a story about how you got into the field (+ other relevant work experiences): I’ve always been interested in language and helping children with special needs. After getting to know this profession that combines my biggest passions together while I was volunteering in a rehabilitation centre, I quickly made my mind to pursue this career.
What do you like about what you do (include what you find rewarding): What motivates me most is watching my clients make progress over time. There is no better feeling than when a child says his first word, signs for the first time, or finally can say “rabbit” instead of “ wabbit!
Common misconception about what you do: People think that Speech Pathologists only deal with speech problems, such as pronunciation and accent. In response to that, I tell them that we work in five main areas for the entire lifespan, including speech, language, swallowing, fluency, as well as alternative and augmentative communication devices.
Any other information you would like us to know: Feedback and questions are warmly welcomed. This is because I want to bring the best to my clients so that they can learn and grow.
Number of years in the industry (or similar): 5 years in the health sector.
How would you describe what you do: Enjoy a busy reception including patient bookings, customer service, telephone enquiries and general administration.
What do you like about what you do (include what you find rewarding): The ability to regularly interact with people.
Tell us a story about how you got into the field (+ other relevant work experiences): Previously, I had worked at Sunshine Hospital as a receptionist/administrator which I thoroughly enjoyed, and was provided with the opportunity to work at Bright FACES which allowed me the honour to work with the great staff. My co-workers are all genuine people who really care about families and I feel calm in this environment, which is the type of person I like to be.
Common misconception about what you do: None that I am aware of.
Any other information you would like us to know: Peoples person, outgoing and enjoy holidays and family.
Qualification(s): B.A. (Psych – Hons), Grad. Dip. Primary Teaching, M. Ed. Psych (currently undertaking)
Membership(s): AHPRA (Provisional Psychologist), Victorian Institute of Teaching (Registered Teacher)
Number of years in the industry (or similar): 10 years, including years of study
How would you describe what you do: I get to know children and their families so that I can understand the challenges they are facing, and work with them to find strategies which enable the child and their family to flourish. I use a range of tools to help me understand more about how children think, feel, and behave, and use this to guide me in making recommendations, suggesting strategies for them to try, or delivering interventions.
Tell us a story about how you got into the field (+ other relevant work experiences): While working as a primary school teacher, I realised that my passion was really working with the children who find school challenging or having difficulty learning at the same pace as their peers. I wanted to learn more about how to help these students to reach their goals and develop to their full potential.
What do you like about what you do (include what you find rewarding): I am very fortunate to be placed at Bright FACES and have the opportunity to meet so many unique and special children and their families. It is a privilege to get to know them and to hear their challenges and successes, joys and frustrations, highs and lows, and to join with them in working to achieve their goals.
Common misconception about what you do: That I am a mind reader or analysing everyone that I meet.
Any other information you would like us to know: I love sewing, colouring in, and doing craft activities. I also enjoy baking cakes and bread.
Qualification(s): Master of Speech Pathology (University of Melbourne), Bachelor of Health Sciences & Major in Rehabilitation Counseling.
Membership(s): Speech Pathology Australia
Number of years in the industry (or similar): 1 ½ years of working in a paediatric setting.
How would you describe what you do: I assess and provide therapy for children experiencing difficulty with the way they speak, the way they express themselves and understand what is communicated to them as well as how they use these skills to communicate socially.
Tell us a story about how you got into the field (+ other relevant work experiences):
In year 10, a group of youth workers visited our school. When they were introducing themselves, one of the workers told us she was a speech pathologist outside of doing youth work. At the time, we were being encouraged to look at what we wanted to pursue after high school. I immediately went home and googled speech pathology. I thought to myself – I love to talk and the human anatomy has always been an interest of mine – what a great combination of the two! From then on, it was as if I had tunnel vision. My long-term goal was to become a Speech Pathologist and help children with their communication. Since then, I have learned that speechies can work in a large variety of settings and no two clients are the same.What do you like about what you do (include what you find rewarding): I enjoy seeing clients develop, empowering parents to be their children’s number one teacher and working with a supportive multidisciplinary team.
Common misconception about what you do: People think that all speech pathologists do is fix lisps and stutters. I tell them that we can work in a variety of settings from hospitals to schools to clinics. I also tell them that there are five big domains that speech pathologists work in – speech, language, swallowing, fluency and alternative/augmentative communication devices.
Any other information you would like us to know: I am a big fan of working with parents to develop goals for their children’s therapy. Please don’t hesitate to ask questions, give feedback and make suggestions.
Qualification(s): Masters in Psychology (Educational & Developmental)
Membership(s): Australian Psychological Society
Number of years in the industry (or similar): Starting working with children and families in early 1990, working with children with Autism and in Early Intervention services since late 1990s.
How would you describe what you do: I’m a developmental psychologist helping children and parents with lifelong development.
Tell us a story about how you got into the field (+ other relevant work experiences): I was interested in working as a psychologist from having worked in childcare looking after children. I worked with staff in children services providing training and then worked with parents.
What do you like about what you do (include what you find rewarding): I like supporting and helping people with personal issues they face in their lives and find it rewarding working with people and children
Common misconception about what you do: A common misconception about Psychologists is they can ‘read’ minds. But just like parents can understand their children we can interpret thoughts and feelings from observing behaviours.
Any other information you would like us to know: Enjoy looking after my daughter and our dog ‘Jack’ who is a Jack Russell.
Number of years in the industry (or similar): 5
How would you describe what you do: I look after all incoming referrals and appointments. I organise any relevant paperwork in order for you to get the best service that you deserve as seamlessly as possible and make sure you feel comfortable at all times- whether it be from a one-off appointment with any of our therapists, to ongoing regular appointments. The role is busy but very interesting and rewarding, no 2 bookings are the same.
Tell us a story about how you got into the field (+ other relevant work experiences): I have previously worked with Osteopaths prior to having children of my own. When returning to work I started in a GP clinic but soon realised I wanted to stay within the allied health sector. An opportunity came up at a paediatric clinic- this caught my attention so applied and got the job. After that, I wanted to move onto a different clinic that would work in with my personal life better and after a bit of waiting and searching I came across a vacancy I was keen on with Bright FACES.
What do you like about what you do (include what you find rewarding): I love being able to help families and brighten someone’s day. As a parent, I can understand how tough some situations can be and just having someone to understand and not judge or help you and your child is such a relief. Working with children is always rewarding when you see how far they have come through therapy whether that be learning how to simply acknowledge someone else, handwriting, physical movements, handling emotions and reading other people’s emotions. Each child’s journey is so different and has lots of rewards along the way.
Common misconception about what you do: ‘Oh ok, so you just sit there all day and answer the phone, how hard can that be?’
Qualification(s): Bachelor of Occupational Therapy
Membership(s): AHPRA, Occupational Therapy Australia
Number of years in the industry (or similar): 4 years
How would you describe what you do: I help children with Autism Spectrum Disorder, Sensory Processing Disorder and children with handwriting and learning difficulties, along with many other areas. I also work with toddlers with social and behavioural difficulties including Autism, ADHD, Global Developmental Delay and motor coordination disorders. I use a functional play based approach, sensory motor approach and cognitive motor approach to involve children and motivate them to achieve their goals. I also find time to work closely with parents to ensure that children are able to transfer skills learnt within the sessions into home and school environment.
Tell us a story about how you got into the field (+ other relevant work experiences): I came to know about Occupational Therapy when I attended an information session regarding higher studies. I found Occupational Therapy to be a very rewarding profession as I would be able to help adults and children to become independent and self sufficient in everyday activities.
What do you like about what you do: I enjoy helping children to achieve their functional goals and improve their everyday living. I find it rewarding to see my clients become independent in performing their day to day activities improving the overall quality of life.
Common misconception about what you do: I have been asked by many people if I provide career guidance in choosing the right degree courses in universities and whether I teach various occupations at university.
“Occupational therapy is a client centred profession concerned with promoting health and well-being through occupation. The primary goal of Occupational therapy is to enable people to participate in the activities of everyday life. Occupational therapists achieve this outcome by working with people and communities to enhance their ability to engage in the occupations they want to, need to, or are expected to do, or by modifying the occupation or the environment to better support their occupational engagement “(WFOT 2012).
Any other information you would like us to know: I enjoy watching movies, dining out, travelling and taking selfies with my baby daughter.
Qualifications: Master of Educational Psychology.
Bachelor of Applied Science (Psychology)
Bachelor of Science (Psychology) (Honours)
Memberships: Australian Psychological Society
APS College of Educational and Developmental Psychologists (Student)
Number of years in the industry: I have been working in the disability sector as a support worker for 6 years with children and adults with disabilities.
How would you describe what you do?: I’m still learning different aspects of being a Psychologist. I help kids learn new skills and help parents implement effective strategies at home to improve behaviour and learning. At Bright FACES, I’ve also had the opportunity to conduct assessments which I enjoy as they allow me to identify strengths and weaknesses which can help in tailoring interventions to address individual needs.
What do you like about what you do?: I like engaging with kids and learning about their unique personalities and needs which helps me
Tell us a story about how you got into the field: I had a keen interest in Law and planned to pursue it at University. However, I had to complete an assignment related to psychology for one of my law units, which got me interested in the subject. I researched about it further and decided that this is what I wanted to do for a career.
What is a common misperception about what you do: That I can read minds!
Any other information that you would like us to know: I like reading and going for walks. I’m also obsessed with my 2 year old cat, Sid.